Improving the Human Experience Makes Workers Happier

Posted on July 13, 2017

Nearly three-quarters of employees say being happy at work is the key to a good work experience. But how can companies create a happier work environment?

JLL spent a year surveying workers at 40 companies in a dozen countries. More than 7,000 people responded. “Our research shows that a positive workplace experience leads to happiness and that, in turn, improves productivity and quality of life,” says John Forrest, JLL’s Global and Americas CEO, Corporate Solutions. “Companies should think about how their real estate offers the right locations, technology, and design in order to capture the best from their employees.”

The report zeros in on three major areas: engagement, empowerment, and fulfillment. It also makes specific recommendations, such as changing the layout of a workspace.

“We’re seeing that significant proportions of [workers] want to escape their desks (37 percent), find places to recharge their energy (40 percent) and drop into spaces designed to aid concentration (47 percent),” the report finds. “Your people are your biggest assets—and if that is what they want, then this should be an approach to consider at your workplace.”

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